Privacy policy

Privacy Policy

Effective Date: September 22, 2026

JOSEA LLC ("we", "our", or "us") operates Lumerivo.shop and respects your privacy.

This Privacy Policy explains how we collect, use, protect, and handle customer information when you visit our website or purchase our products.


1. Information We Collect

When you use our website, we may collect:

Personal Information

Including:

  • Full name
  • Email address
  • Shipping address
  • Billing information
  • Phone number
  • Order details

Technical Information

Including:

  • IP address
  • Browser type
  • Device information
  • Website interaction data
  • Cookies and similar technologies

2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders
  • Provide customer service
  • Send order updates
  • Improve website functionality
  • Prevent fraudulent transactions
  • Maintain website security
  • Improve our products and customer experience

3. Payment Information

Payments are processed through secure third-party payment providers.

JOSEA LLC does not directly store complete payment card information.

Payment providers process transactions according to their own privacy and security policies.


4. Cookies and Tracking Technologies

Our website may use cookies to:

  • Remember customer preferences
  • Improve browsing experience
  • Understand website performance
  • Provide relevant shopping experiences

You may adjust cookie settings through your browser.


5. Information Sharing

We may share limited information with trusted service providers, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Customer service platforms

We do not sell customer personal information.


6. Data Security

We use reasonable administrative and technical measures to protect customer information from unauthorized access, misuse, or disclosure.

However, no online transmission method can guarantee complete security.


7. Your Privacy Rights

Depending on applicable privacy laws, including Colorado privacy requirements, customers may have rights regarding access, correction, deletion, or certain uses of personal information.

For privacy-related requests, contact:

version@lumerivo.shop